CaiNiao from TaoBao, they only leave voice call but no pick up when call back 2025-08-31 13:58:53 (*.*.2.70)
Bought item from Shopee but they used Cainao delivery. So 65771218 called my number, spoke to me in mandarin and they were basically talking like a bullet train. I asked them to speak in English and they said "bye bye". Wow. Made my blood boil. 2025-08-22 14:31:27 (*.*.221.108)
Cainao customer hotline. Loss my parcel. Only send 1 parcel. Hopefully they will refund to me. 2025-07-11 20:54:21 (*.*.108.93)
No point calling this number or the otger number (65771219). Lines were cut off many times and damaged items were not refunded and nothing was done at all! Damn it! What a super lousy service centre! 2025-06-19 09:15:33 (*.*.66.211)
Called this number several times but always cut off the line. Bought 3 robotic cat litters from taobao and both were badly damaged. Despite all the evidence, they took super long to rectify the issue, and keep giving excuses 'we are investigating'!! It has been a month and no updates! This is really really bad... 2025-06-19 09:14:02 (*.*.66.211)
Taobao missing parcel hotline 2025-04-15 10:52:36 (*.*..)
Cainiao. They will just keep circling back to provide them with more info and will get back to me. No point. They refuse to refund when evidence shows that they lost my packages. Luckily seller is great and send them again 2025-04-03 15:46:53 (*.*.199.218)
Cainiao refuse to refund a parcel that has the logistics information stuck since over a month ago. 2025-03-12 19:23:23 (*.*.212.92)
cainiao 2025-03-12 15:52:25 (*.*.202.199)
Missing parcel!! 2025-03-09 18:05:27 (*.*.212.82)
not sure who called me 2025-03-07 15:32:55 (*.*.234.255)
Parcel not delivered for months, no compensation. 2025-03-06 16:32:46 (*.*.212.88)
teruk 2025-03-02 15:42:52 (*.*.75.148)
Singapore's logistics really cmi 2025-03-02 15:40:14 (*.*.212.76)
Ship by air slower than third party ship by sea 2025-03-02 15:38:53 (*.*.214.40)
mising parcel 2025-03-02 13:40:13 (*.*.214.45)
用其他平台吧，Amazon 至少服務比較好 2025-02-25 15:15:16 (*.*.75.173)
Someone contacted me to inform parcel cannot be found, but cainiao refuses to refund after so long, how? Just the shipping alone is over 300yuan. 2025-02-25 15:12:47 (*.*.61.36)
Who is the last mile courier that cainiao is using? Holding onto my item and no delivery attempt at all. 2025-02-25 15:11:06 (*.*.214.81)
Status not updated for weeks - is it parcel lost? 2025-02-25 15:09:00 (*.*.214.169)
Ring two times and cut the call, then tell you they cannot contact you. Air ship parcel over a month still not received yet. 2025-02-24 21:51:12 (*.*.66.198)
Cainiao from Taobao 2025-02-20 15:51:29 (*.*.73.233)
淘宝客服询问包裹有无收到 2025-01-27 11:59:14 (*.*.216.197)
Who call me 2025-01-22 17:39:36 (*.*.11.90)
taobao customer service to update parcel status 2025-01-08 09:22:48 (*.*.99.110)
sharp 2024-12-17 13:55:05 (*.*.145.115)
sg taobao customer service 2024-12-05 14:48:17 (*.*.63.118)
SG taobao customer service 2024-11-07 14:17:44 (*.*.195.141)
taobao singapore customer service
2024-10-30 13:27:52 (*.*.4.6)
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